Politique d’expédition

Shipping Policy – Azora

At Azora, we are committed to delivering your order quickly and safely. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times:

    • Standard Shipping: 5–10 business days

    • Express Shipping (if available): 2–5 business days

  • Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Domestic & International Shipping

  • Domestic Shipping: Available within United States.

  • International Shipping: Available to select countries. International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update.

Shipping Delays

Azora is not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping information provided at checkout.

Incorrect Address

  • Please ensure your shipping address is correct before completing your order.

  • Azora is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

  • If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at support@azoraus.com

  • Include your order number and photos (if applicable) so we can assist you promptly.

Contact Us

If you have any questions about shipping, feel free to contact us at:
📧 support@azoraus.com